Brief Job Description:

Handset repair engineer is responsible for performing handset repair including hardware and software components and testing the handset for adequacy post repair.

Personal Attributes:

This job requires the individual to be analytical and be able to handle high pressure situations to successfully perform the assigned responsibilities. He should have basic written and oral communication skills and should be able to apply practical judgement to successfully perform the assigned responsibilities

Curriculum

• Perform handset repair -hardware
• Perform Handset Repair- Software
• Perform Tablet Repair – Hardware & Software

Description

• This unit is about carrying out repair activities related to handset hardware
• This unit is about carrying out fault rectification related to handset software
• This unit is about carrying out repair activities related to tablet hardware & software

Scope

The scope covers the following:
 

• Undertake fault diagnosis
• Get appropriate spares from internal store
• Perform handset hardware related repair activities(handset equipment associated components etc)
• Test handset post repair activity to ensure optimal performance
• Report and document the status at the end of repair activity
• Undertake fault diagnosis
• Ensure availability of correct software/software version
• Perform software uploading/upgrade
• Test handset post repair to ensure optimal performance
• Report and document the status at the end of repair activity
• Undertake fault diagnosis
• Identify hardware components to be repaired/replaced
• Identify software components to be formatted/reloaded
• Perform tablet hardware & software related repair activities
• Test tablet post repair activity to ensure optimal performance
• Report and document the status at the end of repair activity