Brief Job Description

The individual supports the electric vehicle assembly technician and performs assembly of electric vehicle and its components.

Personal Attributes

The person should be patient, organised, team-oriented and have the ability to work for long hours in adverse conditions. They should be keen observers and have an eye for detail and quality.

Curriculum

• Organize work and resources (Manufacturing)
• Interact effectively with colleagues, customers and others
• Interpret engineering drawing
• Support the technician in electric vehicle assembly operations

Description

• This NOS unit is about implementing safety, planning work, adopting sustainable practices for optimising use of resources
• This NOS unit is about communicating with customers and colleagues/superiors, either in own work group or in other work groups within organisation.
• This NOS unit is about reading and interpreting all concepts, symbols, methods, views, etc. of engineering drawing.
• This NOS is about supporting the electric vehicle assembly technician and performing all assembly and post-assembly activities as per the given work order and the standards specified by the organization.

Scope

The scope covers the following:

• Maintain safe and secure working environment
• Health and hygiene
• Perform work as per quality standards
• Effective waste management practices
• Material/energy conservation practices
• Communicate effectively with colleagues, customers and others
• Interact with supervisor or superior
• Interpret information from various views, projection, 2D and 3D shapes
• Identify drawing standards and symbols
• Modification and storage of drawing
• Prepare for assembly activities
• Support in assembly operations
• Support in post-assembly operations

Brief Job Description

The individual in this job, also known as Telecalling officer or Customer support executive, is responsible for making calls to prospective customers to generate sales leads and supporting staff in follow-up calls for both sales and service activities.

Personal Attributes

The individual in this job must have good communication and interpersonal skills along with a pleasing personality. They must be patient with good listening ability.

Curriculum

• Organize work and resources
• Interact effectively with colleagues, customers and others (Sales)
• Perform activities to support service functions
• Perform activities to support sales function

Discription

• This NOS unit is about implementing safety, planning work and adopting sustainable practices for optimising use of resources.
• This NOS unit is about communicating professionally with customers and colleagues/manager at the showroom.
• This NOS unit is about generating service leads, making post-service calls to ensure customer satisfaction and supporting service team in other allied activities.
• This NOS unit is about generating sales leads and supporting the sales teams through telecalling.

Scope

The scope covers the following:

• Maintain safe and secure working environment
• Health and hygiene
• Perform work as per quality standards
• Material/energy conservation practices
• Communicate effectively with colleagues, customers and others
• Interact with superior
• Service Marketing activities and scheduling appointments
• Post service activities
• Prepare MIS and maintain open customer concern
• Generate sales leads and follow-up with prospective leads
• Support dealer's sales function through other allied activities

Brief Job Description

This program provides comprehensive training for individuals aspiring to become Electric Vehicle Service Technicians. Key modules cover EV technology, maintenance, diagnostics, charging infrastructure, and safety compliance.

Training Outcomes

At the end of the program, the learner should have acquired the listed knowledge and skills.

•  Perform preparatory activities related to service and repairing of an EV.
• Assist the lead technician in diagnosing and repairing faults in an electric vehicle.
• Work effectively and efficiently as per schedules and timelines.
• Implementsafety practices.
•  Optimize the use of resources to ensure less wastage and maximum conservation.

Curriculum

• Introduction to the role of an Electric Vehicle Service Technician
• Work Effectively and Efficiently
• Optimize Resource Utilization
• Introduction to Employability Skills
• Becoming a Professional in the 21st Century
• Basic English Skills
• Career Development & Goal Setting
• Communication Skill
• Diversity & Inclusion
• Financial and Legal Literacy
• Essential Digital Skills
• Entrepreneurship
• Customer Service
• Getting ready for apprenticeship & Jobs
• Perform routine service and repair of an Electric Vehicle (EV)
• Perform routine service and repairs of a four wheeler EV
• Perform routine service and repairs of a 2/3 wheeler EV
• Perform routine service and repairs of a truck/bus electricvehicle

Scope

Prepares graduates for roles in electric vehicle servicing at automotive service centers, dealerships, and specialized EV maintenance facilities.